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Gain a general awareness of the IATA Dangerous Goods Regulations (DGR) and the typical elements of knowledge required for Passenger Handling personnel, previously known as Category 9.

This course is designed to meet the training requirements of the IATA Dangerous Goods Regulations 1.5. The content has been designed to incorporate the methodology of a Competency Based Training Approach (CBTA) as defined in Table 7.5.A of the guidance material. 

By the end of this session participants will be able to:

• Understand the basics of dangerous goods.
• Accept passenger and crew baggage according to the regulations.
• React appropriately to a dangerous goods emergency situation.
• Report dangerous goods incidents and accidents.

• Definition and legal framework
• Dangerous Goods applicability
• Understanding the general limitations
• Identifying roles and responsibilities
• Accept passenger and crew baggage
• Emergency response
• Report dangerous goods accidents, incidents and occurrences

This course contains a multiple choice quiz which is completed online and graded immediately with a passing score of 75%. Candidates can attempt the quiz up to three times. 

This course is suitable for employees who have direct contact with passengers. For example:

• Customer Services
• Passenger Services
• Check-in and/or Boarding staff
• Ticket / Sales desk

Recurrent training should be completed within 24 months. 

Under the regulations, the specific expiry date of the certificate is extended to the last day of the month that it expires. 

This course includes an instantly downloadable PDF certificate upon successful completion.

If you prefer a printed certificate, a hard-copy printed on quality A4 170gsm paper is available here.