Basic Aviation – Introduction to Airport Operations (GEN01)


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Learn key terms and make sense of the jargon used in commercial airport operations aligned to IATA AHM1110 GEN01.

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IATA AHM1110 11.2 GEN01 | Approx. 90 mins | Self-study online

Learn key terms and make sense of the jargon used in commercial airport operations.

Starting to work in the aviation industry can be daunting due to the amount of abbreviations and technical jargon used. This course provides a basic understanding of key terminology and different roles within the airport. It is ideal for providing a basic level of knowledge to support a job application for those new to the industry or for experienced employees looking to fill in knowledge gaps.

Learning Outcomes

By the end of this course, learners will be able to:

  • Aviation terminology, definitions, codes, times.
  • Airport codes/jargon and basic processes.
  • Airline and ground handling roles and responsibilities.
  • Regulatory framework.


  • Aviation definitions
  • Airport and airline terminology
  • Abbreviations
  • Phonetic alphabet
  • Universal time control and time zones
  • Day and month codes
  • IATA and ICAO codes–country/city/airport/airline
  • Geography
  • Aircraft types
  • International vs domestic flights
  • Sector, leg and route
  • IATA reservation interline messages procedures (IRIMP) codes
  • Aviation-related authorities and regulatory framework
  • Airline and ground handler’s roles and responsibilities
  • Alliances and codeshare
  • Irregular operations


This course contains a multiple-choice quiz, which must be completed online and graded immediately with a passing score of 80%. If you fail, you can re-attempt it, and tutor support can be provided upon request.


Who should do this course?

This course is designed for anyone looking to start an aviation career or those new to working in the airport environment.


This course is suitable for those with no prior knowledge. To access the content, learners must have access to the Internet and an individual email address.


This course includes a PDF certificate that is available for immediate download upon successful completion.