Learn how to deliver engaging training sessions both online and in the classroom to cater for a range of learning styles. Learn how to maximise learning within a session using a range of teaching strategies to deliver a motivating presentation in a supportive learning environment. Discover a range of assessment methods to verify understanding as well as identifying your legal responsibilities as a trainer or tutor. 

• Aligned with IATA AHM1110 11.2 (GEN10) 
• Available worldwide by distance learning
• Classroom or live online delivery available upon request

By the end of the course, learners will be able to:

• Deliver training effectively, and perform appropriate assessments and:
• Apply principles of adult learning and demonstrate appropriate instructional techniques
• Effectively prepare for, conduct and wrap-up a training event
• Implement methods of objection handling and active listening to promote learning
• Evaluate the effectiveness of a training event and techniques
• Understand the importance of adult teaching and learning principles
• Articulate the main dimensions of individual learning styles

• Learning Styles and Learning Models
• The Teaching / Training Cycle
• Roles, Responsibilities and Legislation
• Safeguarding and Prevent
• Equality and Diversity in Learning
• Training Needs Analysis (TNA)
• Individual and Group Learning Needs (ILN/GLN)
• Learning Aims and Objectives
• Maximising Learning
• Session Planning
• PowerPoint Design Tips
• Ground Rules, Icebreakers, and energisers
• The Learning Environment
• Presentation Skills
• Delivering remote training
• Micro-teach session (practical)
• Principles of Assessment
• Constructive Feedback and CPD

This course contains the following methods of assessment:

• Written tasks – broken into short text answers, submitted online and reviewed by a tutor.
• Multiple choice questions – submitted online and graded immediately.
• Document creation – Creation of a lesson plan and training materials.
• Observed micro-teach session – can be completed remotely.

All submitted work will be reviewed within 7 days by a distance learning tutor and feedback provided. You may continue through the course while waiting feedback.

Ideal for those working or moving into a training role that requires involvement in all aspects of the training including planning, design, delivery, assessment and evaluation. The course is suitable for those with no prior knowledge, as well as experienced trainers or training managers looking to fill knowledge gaps and gain recognition.

Aligned with the IATA Ground Operations Training Syllabus (AHM1110 11.2 GEN10) for those working in the airport environment. 

This course is suitable for those with no prior knowledge. Learners must have access to the internet to access the content

This course includes an accredited PDF certificate upon successful completion.

If you prefer a printed certificate, you can purchase a hard-copy printed on quality A4 170gsm paper. Click here for details.