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Effective Communication
Study online | Approx. 1 hour
Enhance your ability to communicate effectively and assertively. Discover active listening skills and how to provide structured feedback.
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Enhance your ability to communicate clearly, effectively, and assertively. This course covers essential communication skills such as active listening, verbal and non-verbal communication strategies, and writing clear emails. Participants learn to overcome communication barriers and use feedback constructively.
By the end of this course, learners will be able to:
- Identify different communication channels.
- Understand what makes an effective communicator.
- Recognise the barriers to effective communication.
- Identify the key elements of active listening.
This is suitable for job seekers looking to add to their CV as well as those already in work. It is also a popular title included as part of a company induction training programme or as a refresher for existing staff.
This course is suitable for those with no prior knowledge. Learners must have access to the internet to access the content
This course contains an online assessment which is graded immediately with a passing score of 80%.
If you do not pass first time, you can re-attempt as required. You can also request tutor support if needed.
This course includes a PDF certificate upon successful completion which is available immediately upon completing the course.
- Includes:
- PDF Certificate
- Tutor support (if required)
- Access the course 24/7
- Complete within 6 months
- Bulk discounts available
Frequently Asked Questions (FAQs)
You can complete the course at your own pace. As this is a short course, we recommend completing it in one sitting but you can stop and start if needed.
You must complete within 6 months of registration or course access will expire.
Yes, we offer 10% off when purchasing 10 or more licenses. Larger discounts are also available depending on quantity. Please contact us for further information.
If you do not pass the assessment, you can re-sit it as many times as required. We recommend that you review your previous answers and feedback prior to re-attempting.
If you fail more than once, you should go back and review course content and consider contacting a tutor if you need support.
We can arrange classroom or online tutor-led courses upon request for groups of 4 or more people. Please contact us with your requirements for a quote.
You can spread the cost of your purchase over 3 months using Klarna and PayPal ‘Pay Later’ at checkout.
(Subject to eligibility and minimum spend)
Your PDF certificate is available immediately after passing any required assessments in the course.
This will be emailed to you and you can also download from the course dashboard.
Yes, we can amend content and add your own images, policies and procedures. We can also customise email notifications for your employees.
This is subject to a minimum number of licenses. Please contact us to discuss your requirements.
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